In this new path that is remote work in the Contact Center towards which companies have directed their efforts, Konecta Cloud’s Virtual Workplace is the technological solution that will allow, in a simple and safe way, to take the first steps towards success. The key that opens a line of collaboration and continuous improvement in this new world of remote work.
Ubiquity and security go hand in hand in our new cloud-based Contact Center initiative. How did we design the technology model used in Konecta Cloud? Learn more about the foundations that we relied on to re-imagine telework at Contact Centers, keeping one goal in mind at all times: to be as safe as, or even safer than, working at any traditional workplace.