Disaster recovery

for your Contact Center

Continuity reflects our more than 20 years of experience in the development, implementation and execution of contingency plans for Contact Center operations, on which we have combined the latest technological innovations in cloud computing. We have developed a technology model that allows maintaining your business customer service channels nonstop, with contingency plans at different levels

Continuity 04 Desktop

Instant Desktop

We deliver a flexible and secure on-line telecommuting model that uses your current applications and telephone systems

Continuity 04 Contact Center

Instant Contact Center

Elastic Contact Center platform to receive, distribute and record calls from your customers securely

Continuity 04 Script

Instant Script

An application that collects key data from your contact with your customers and stores them in a secure location

Your continuity plan made

fast, simple and reliable


We design a personalized continuity plan for your Contact Center


We configure and activate infrastructures and Cloud applications


We test operations and check the contingency mode


We put systems in sleep mode to be activated in case of contingency

A proposal with

unique benefits

Continuity ubiquo X300


A model that allows your agents to work from home, your office, or our centers

Continuity compatible X300


A model designed to work with your current telecommunication systems and applications

Continuity seguro x300


We include strong authentication systems, encryption of communications and data protection

Continuity elastico X300


A technological model that adapts to your organization, regardless of your size and use

Continuity fiable X300


A model with permanent active stations that ensures operation

Continuity extensible X300


With the possibility to include staff from different geographies, as well as recruitment and training programs

Feel free to contact us for more information!


    Data controller: GRUPO KONECTANET, S.L.U (KONECTA). Purpose: KONECTA processes data provided by you with regard to attendance to our offices, or to an event or seminar organized by Konecta or its business partners, and to contact you and share relevant information related to our professional and business activities. Legitimacy: Upon providing your data, you consent to the processing of said data both by KONECTA, as well as by the Group companies to which it belongs, which may be located outside the European Union (EU). Recipients: Data shall not be transferred to other third parties, except by legal obligation. Rights: To access, rectify and delete the data, as well as other rights, as explained in the additional information. Additional information: You can view all the additional information about our Privacy Policy at Konecta Cloud