Disaster recovery

for your Contact Center

Continuity reflects our more than 20 years of experience in the development, implementation and execution of contingency plans for Contact Center operations, on which we have combined the latest technological innovations in cloud computing. We have developed a technology model that allows maintaining your business customer service channels nonstop, with contingency plans at different levels

Instant Desktop

We deliver a flexible and secure on-line telecommuting model that uses your current applications and telephone systems

Instant Contact Center

Elastic Contact Center platform to receive, distribute and record calls from your customers securely

Instant Script

An application that collects key data from your contact with your customers and stores them in a secure location

Your continuity plan made

fast, simple and reliable


We design a personalized continuity plan for your Contact Center


We configure and activate infrastructures and Cloud applications


We test operations and check the contingency mode


We put systems in sleep mode to be activated in case of contingency

A proposal with

unique benefits


A model that allows your agents to work from home, your office, or our centers


A model designed to work with your current telecommunication systems and applications


We include strong authentication systems, encryption of communications and data protection


A technological model that adapts to your organization, regardless of your size and use


A model with permanent active stations that ensures operation


With the possibility to include staff from different geographies, as well as recruitment and training programs

Feel free to contact us for more information!


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